Terms & Conditions

Welcome to Spot Off! These Terms and Conditions govern your use of our website, services, and purchases. By accessing or using our site, you agree to be bound by these terms. Please read them carefully.

1. General Information

This website is operated by Spot Off. Throughout the site, the terms “we”, “us”, and “our” refer to Spot Off. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Product Information

We sell a stain remover product designed for household use. While we strive for accuracy, we do not guarantee that product descriptions, pricing, or other content on the site is error-free, complete, or current.

We reserve the right to:

  • Modify or discontinue products at any time without notice

  • Limit the quantities of any products or services we offer

3. Orders and Payments

By placing an order through our site, you agree to provide current, complete, and accurate purchase and account information. All prices are listed in your selected currency and include applicable taxes unless otherwise stated.

We reserve the right to:

  • Refuse any order you place with us

  • Limit or cancel quantities purchased per person or per order

4. Shipping and Delivery

We ship to a variety of regions. Estimated delivery times are provided at checkout but are not guaranteed. Delays may occur due to customs, carrier issues, or other factors beyond our control.

You are responsible for providing an accurate and complete shipping address. Spot Off is not liable for failed deliveries due to incorrect address entry.

5. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or refund within 30 days of delivery. Items must be unused and in their original packaging.

We reserve the right to deny refunds for items that have been used or returned in poor condition.

6. Intellectual Property

All content on this site — including logos, text, graphics, images, and product names — is the property of Spot Off and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

7. User Conduct

You agree not to:

  • Use the site for any unlawful purpose

  • Interfere with the site’s operation or security

  • Attempt to gain unauthorized access to other user accounts or our backend systems

8. Limitation of Liability

To the fullest extent permitted by law, Spot Off shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or website.

Use our stain remover only as directed. We are not liable for damages arising from misuse or improper application.

9. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Changes to These Terms

We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon posting. It is your responsibility to check this page periodically.